Last updated: 10/17/2024
SOF Industries (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sofindustries.com, including any other media form, media channel, mobile website, or mobile application related or connected to our website (collectively, the “Site”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data
Personally identifiable information, such as your name, shipping address, email address, phone number, and payment information, that you voluntarily provide to us when you make a purchase, sign up for our newsletter, or contact us via the Site.
Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and pages viewed directly before and after accessing the Site.
Financial Data
Payment information, such as credit card number, card brand, and billing address, that we collect when you make purchases on the Site. We store only limited financial information and rely on third-party payment processors like Authorize.NET for the rest.
Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience.
2. How We Use Your Information
We use your information to:
- Process and manage your orders, including shipping and delivery
- Send you updates, promotional offers, and other marketing communications
- Provide customer support and respond to your inquiries
- Personalize your online experience and improve the Site
- Comply with legal and regulatory requirements
- Prevent fraudulent transactions and improve security
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal processes, investigate potential violations of our policies, or protect the rights, property, or safety of others.
- Service Providers: We may share your information with third-party service providers who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Business Transfers: We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken steps to secure the personal information you provide, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or misuse.
5. Your Data Rights
You have certain rights regarding your personal information, including:
- Accessing, correcting, or deleting your personal data
- Opting out of marketing communications
- Restricting or objecting to our processing of your data
To exercise these rights, please contact us at support@sofindustries.com.
6. Third-Party Websites
The Site may contain links to third-party websites that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy. We are not responsible for the privacy practices or content of third-party sites.
7. Cookies and Web Beacons
We may use cookies and web beacons to track your activity on the Site. You have the option to disable cookies in your browser, though this may affect your experience on the Site.
8. Policy for Children
We do not knowingly collect information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically to stay informed of any updates.
10. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
- Email: support@sofindustries.com
- Phone: 918-699-9086